Shipping & Returns 
 
Forwarding costs
For delivery within Germany the extra forwarding charge is 5,50 Euro per package and 9,95 Euro per sending the package connected to your last name (pay on delivery). In case of an order above 100 Euro, we deliver the goods within Germany free of charge.

Our products (e.g. Caviar, Fish, tinned food) are delivered chilled in a special Styrofoam-Box. Your ordered products leave our cold storage within 12 hours after the order is placed and arrive normally within 72 hours.

Prices for delivery abroad
Belgium: 14,00 Euro under 31 kg
Denmark: 14,00 Euro under 31 kg
Estonia: 57,00 Euro under 31 kg
Finland: 30,40 Euro under 31 kg
France: 19,00 Euro under 31 kg
Greece: 57,00 Euro under 31 kg
Great Britain: 19,00 Euro under 31 kg (plus accruing customs duty)
Ireland: 30,40 Euro under 31 kg (plus accruing customs duty)
Italy: 19,00 Euro under 31 kg
Latvia: 57,00 Euro under 31 kg
Lithuania: 57,00 Euro under 31 kg
Luxembourg: 14,00 Euro under 31 kg
Netherlands: 14,00 Euro under 31 kg
Austria: 14,00 Euro under 31 kg
Poland: 30,40 Euro under 31 kg
Portugal: 30,40 Euro under 31 kg
Sweden: 17,49 Euro under 31 kg (plus accruing customs duty)
Switzerland: 17,49 Euro under 31 kg (plus accruing customs duty)
Slovakia: 39,57 Euro under 31 kg
Slovenia: 57,00 Euro under 31 kg
Spain: 30,40 Euro under 31 kg
Czech Republic: 33,50 Euro under 31 kg
Hungary: 62,36 Euro under 31 kg


In case of delivery abroad/overseas we will contact you personally concerning the dispatch type, the forwarding costs as well as the customs duty.
If you have any questions don’t hesitate to contact us.
Tel.: 0800-2227720 (0,0 cent per minute) hotline for Germany
Tel.: +49(40) 2844130 hotline for orders from abroad